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Privacy Policy

Last Updated: April 2026

Tamworth Truck Alignment & Nemingha Diesel Repairs (“we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines how we handle your personal information in connection with our website and business operations.

1. The Information We Collect

We collect information necessary to provide heavy vehicle wheel alignment and repair services. This may include:

  • Identity Details: Name, business name, and ABN.

  • Contact Info: Phone number, email address, and physical address.

  • Vehicle Data: Registration numbers, fleet details, and service history.

  • Website Data: IP addresses, browser types, and cookie-related information from your visit.

2. How We Collect Information

We collect personal information directly from you when you:

  • Contact us via phone or email for a quote or booking.

  • Submit an enquiry form on our website.

  • Visit our workshop at 1017A Armidale Rd, Nemingha.

  • Use our website (automatic collection via cookies to improve site performance).

3. Purpose of Collection

We use your information to:

  • Schedule and manage truck and trailer alignment bookings.

  • Provide accurate quotes and process payments.

  • Maintain vehicle service records for safety and compliance.

  • Communicate with you regarding your repairs or service reminders.

4. Disclosure to Third Parties

We do not sell your data. We may disclose information to third parties only when necessary, such as:

  • Suppliers/Partners: For parts ordering or specialist diesel repairs.

  • Legal Requirements: If required by law or to assist regulatory bodies like the National Heavy Vehicle Regulator (NHVR).

5. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. This includes secure computer storage for digital records and restricted access to physical files.

6. Your Rights & Access

You have the right to access and correct the personal information we hold about you. To make a request, please contact us using the details below.

7. Contact Us

Please do not hesitate to contact Mark on any of the below mentioned details.

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